Scott Mann, storyteller, rooftop leader, military expert, and author, shares his experiences and research into the tribal origins of leadership. He tells of desert villages fighting terror, and C-suites dealing with massive trust deficits, with both groups in need of the same tools for success. He reminds us that technology does not change what we need, or how we connect. Scott sees a great deterioration of trust and social capital in Western life, and, to combat that erosion, he teaches how stories work to bridge gaps to create trust. He also expresses his concerns for transitioning warriors, and talks about his book, Mission America, helping veterans work in society using their team-building skills. Listen in and tap into your team’s innate tribal need to work together effectively. Key Takeaways [3:07] ‘Rooftop leader’ comes from Scott’s book Game Changers, from the Afghanistan Village Stability Program. Late in the war, Green Berets led improbable and dangerous missions, inspiring locals to stand on the rooftops and fight alongside them to defend their communities. Scott was the program manager, taking it from village to village. Scott applies rooftop leadership in coaching today. [5:19] Scott’s plan on separating from the military was to go fishing! But he started writing. He compared social capital and trust in America and in Afghanistan, and worked with social scientists, anthropologists, and dispute resolution experts. In 1972, Gallup asked Americans, “Do you trust your neighbor?” and ⅓ did not. In 2016, Gallup asked the same question, and ⅔ did not. Scott works now to restore trust. [7:46] Corporate America, law enforcement, and other disciplines are dealing with massive trust deficits. The skills necessary to restore trust are very similar to what our Green Berets do. There’s a real demand signal for it, so Scott is responding. It is done incrementally, one group at a time, and it is not easily done. [12:00] Scott talks about the warrior-diplomat role of the Green Berets. Green Berets work by, with, and through indigenous people to help them do things they otherwise wouldn’t do, that result in strategic outcomes, in places most people don’t want to go. Scott teaches Green Berets, and law enforcement going into rough communities; his entrepreneurial training is very similar. [13:26] Humans haven’t changed. Electronic devices do not revise our nature. Humans are the most tribal creatures on the planet, and we respond tribally in danger. Turning the instincts of physical connection, empathy, reciprocity, deep listening, and others, into cognizant skills, will allow you to make deeper connections in most places, than people without these skills. Reciprocity brings people along. [16:25] Scott discusses his nonprofit, Mission America, and his book of the same title, helping Special Forces and other warrior veterans transition to civilian life. Leaving the mission creates a disconnect, isolation, and a void to fill. Scott is passionate about helping warriors make that transition. [20:30] Scott says that corporations may be able to approach the purpose and trust of Special Operations, in small steps. We can do better than we are doing now. Scott also believes men and women in service need to be coached on the transition, before they leave active duty. Scott wants to see a brotherhood and sisterhood of veterans organized to help the transition process. [24:43] Scott says that a business can approach an honor-based tribal society. Scott sees this culture among small business entrepreneurs. Scott has friends at Amazon and Google who love the cultures there. Scott cites Capital One for a fantastic culture. He sees the problem of eroding trust as an obstacle and a division between people, not just in the workplace, but in all of American society. [27:35] Scott talks about restoring trust. He cites Simon Sinek and Bo Eason on leadership. Scott’s rooftop leader has a crystal clear vision of a...
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