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1. User Experience in Finance: A Chat with Steve Turbek

User Experience in Finance:  A Chat with Steve Turbek

Designing apps that empower people to manage their own investments is a high stakes challenge. Steve Turbek, Head of User Experience Design at Fidelity Investments, shares how his team walks the tightrope between making easy to use products on the front end and processing complex transactions on the backend. And why having no finance background is a surprising asset for any UX designer. Follow Steve Turbek on Twitter: https://twitter.com/steveturbek Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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2. DesignOps as Service: Talking Adaptive Mapping with Michael Polivka

DesignOps as Service: Talking Adaptive Mapping with Michael Polivka

To most designers, DesignOps sounds like a necessary evil. But not to Michael Polivka, Chief of Staff for Experience Design at Autodesk. Michael talks with Lou about how DesignOps actually serves product teams. And how adaptive modeling and radical prioritization from the top down can make design scalable in an enterprise environment. Learn more about DesignOps at the inaugural DesignOps Summit this November 6-8, 2017 in NYC: http://rfld.me/2tJZRbC Follow Michael Pollvka on Twitter:https://twitter.com/michaelpolivka Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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3. How To Get Usability Testing Right: a Chat with Steve Krug

How To Get Usability Testing Right:  a Chat with Steve Krug

Every company wants to make useful products that people want–but few really do. In today’s episode, Steve Krug, author of Rocket Surgery Made Easy, chats with guest host Laura Klein. Steve shares tips for setting up a successful usability test–and what two questions you should never ask during the test. Ever. Sign up for the User Research for Everyone Conference: http://userresearchforeveryone.com Follow Steve on Twitter: https://twitter.com/skrug Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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4. Insight at Scale: Steve Portigal and Lou Rosenfeld discuss user research in the enterprise

Insight at Scale: Steve Portigal and Lou Rosenfeld discuss user research in the enterprise

Steve and Lou dig into the challenges of learning about people who engage with enterprises—how to gather data, and how to synthesize that data to get to something like true insight. Insight at Scale is a major theme at the upcoming Enterprise UX 2015 conference (San Antonio, May 13-15), where Steve will dig deeper into the subject along with Kelly Goto, Christian Rohrer, and Chris Chapo.

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5. Kendra Shimmell and Lou Rosenfeld discuss the opportunities for designing well-crafted Enterprise UX

Kendra Shimmell and Lou Rosenfeld discuss the opportunities for designing well-crafted Enterprise UX

What does quality and craft look like in the Enterprise UX world? Kendra and Lou take on the unique challenges of designing software to meet the needs of a constantly changing world. Craft Amid Complexity is a key theme at the upcoming Enterprise UX 2015 conference, where Kendra will deep dive into the topic along with fellow experts David Cronin, Uday Gajendar and Peter Morville. @kshimmell http://www.cooper.com/people/kendra_shimmell @enterpriseUX www.enterpriseux.net

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6. Recruiting for User Research: a Chat with Nate Bolt

Recruiting for User Research: a Chat with Nate Bolt

Nate Bolt knows more about recruiting for user research than the average human. He created the first moderated remote testing software, founded Ethnio, and authored the book Remote Research. In this podcast, Nate sits down with Lou to share ideas for how to get started, and what to look for in an ideal research participant. Buy Nate’s book: http://rfld.me/scboltbk Follow Nate on Twitter: https://twitter.com/boltron Follow Rosenfeld Media on Twitter: https://twitter.com/rosenfeldmedia

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7. The Real Point of Research: a Chat with Erika Hall, author of Just Enough Research

The Real Point of Research:  a Chat with Erika Hall, author of Just Enough Research

Erika Hall wants us to get one thing straight: getting research right isn’t about the method you choose. It’s about gathering research to make the right design decisions for your business. Hear Erika’s ideas for how to bake research into the product design process. And why every organization needs a “team philosopher.” Buy Erika’s book: https://www.amazon.com/Just-Enough-Research-Erika-Hall/dp/1937557103 Follow Erika on Twitter: https://twitter.com/mulegirl Follow Rosenfeld Media on Twitter: https://twitter.com/rosenfeldmedia

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9. Fourth Order of Design and the Enterprise: A Talk with Richard Buchanan

Fourth Order of Design and the Enterprise: A Talk with Richard Buchanan

Enterprises present complex challenges for designers and, really, everyone in a large org. Lou talks with Dick Buchanan about his pioneering work around the “fourth order of design,” and how design and systems thinking are related. Learn why Richard believes enterprises are the ultimate design challenge. Join Dick at Enterprise UX 2018: http://enterpriseux.net/ Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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10. Greg Petroff and Lou Rosenfeld discuss how GE woke up and got serious about UX

Greg Petroff and Lou Rosenfeld discuss how GE woke up and got serious about UX

Four years ago GE discovered it was one of the largest software companies in the world--but not building software very well. Hear how Greg Pettroff, as GE’s Chief Experience Officer, slowly built a community inside the company to evangelize the importance of design in a developer-focused culture. Greg will give the opening keynote at the Enterprise UX 2015 conference in San Antonio this May 13-15. Get tickets at www.enterpriseux.net or follow along on Twitter at @enterpriseUX.

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11. Voting as a Part of Everyday Life: Insights from Whitney Quesenbery

Voting as a Part of Everyday Life: Insights from Whitney Quesenbery

In this 100th episode of the Rosenfeld Review podcast, Lou talks with Whitney Quesenbery, co-author of two Rosenfeld Media books, about her work at Center for Civic Design. Hear about how Whitney works to improve federal voting standards at the procedural and product levels to make voting a part of everyday life. Learn more about Center for Civic Design: https://civicdesign.org/ Follow their Medium publication: https://medium.com/civic-designing

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12. How to Make Research Appealing to Anyone: A Chat with Abby Covert

How to Make Research Appealing to Anyone: A Chat with Abby Covert

You're sitting in front of a mound of user research data. How do you take that mound and make it into valuable bite-sized chunks? How do you make decisionmakers care? Abby Covert, author of How to Make Sense of Any Mess, shares her approach to packaging research in ways that get at what audiences need. Buy Abby’s book: https://www.amazon.com/How-Make-Sense-Any-Mess/dp/1500615994 Follow Abby on Twitter: https://twitter.com/Abby_the_IA Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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13. Marc Rettig and Lou Rosenfeld discuss how designers can help reshape organizational culture

Marc Rettig and Lou Rosenfeld discuss how designers can help reshape organizational culture

Well-crafted UX depends on having a company culture that’s set up to design well. Can you influence the culture of your company? Yes. Marc and Lou discuss three unique approaches to culture change happening in corporations like IBM and Citrix today. This is a preview into a panel Marc will lead on Designing Organizational Culture at Enterprise UX in San Antonio (May 13-15). Get tickets at www.enterpriseux.net or follow along on Twitter at @enterpriseUX.

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14. Beyond Usability Testing: a Chat with Leah Buley

Beyond Usability Testing: a Chat with Leah Buley

Usability testing helps you find bugs in your product. But it can’t tell you if customers love your product. In this episode, UX Team Of One author Leah Buley talks about the insights under your nose that you probably aren’t using. And offers a realistic approach to rapid research and product development. Register for User Research for Everyone Conference: userresearchforeveryone.com Follow Leah on Twitter: https://twitter.com/leahbuley Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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15. Steve Sanderson and Lou Rosenfeld discuss how big organizations can hatch bold ideas.

Steve Sanderson and Lou Rosenfeld discuss how big organizations can hatch bold ideas.

Lou Rosenfeld and Steve Sanderson break down ways designers can use experimentation as a tool for innovation in enterprises. Steve also gives a preview to hot topics to be covered around innovating in big business at Enterprise UX, San Antonio, TX, May 13-15. @stevesanderson www.stevesanderson.com @enterpriseux www.enterpriseUX.net

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16. When Research is Dangerous: a Chat with Julie Stanford

When Research is Dangerous: a Chat with Julie Stanford

Too often, companies take a “research band-aid” approach to user research. Fixing things over here that causes problems over there. Julie Stanford, founder of Sliced Bread Design, and talks about how to avoid playing Whack-A-Mole when researching and designing products. Register for User Research for Everyone Conference: http://userresearchforeveryone.com Follow Julie on Twitter: https://twitter.com/juliestanford Follow Rosenfeld Media on Twitter: https://twitter.com/rosenfeldmedia

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17. Getting to Done: a Chat with Cindy Alvarez, author of Lean Customer Development

Getting to Done:  a Chat with Cindy Alvarez, author of Lean Customer Development

Cindy Alvarez knows how to go toe to toe with leaders who resist user research and still get it done. The author of Lean Customer Development shares tips from her experience for conducting research–even when you don't have formal authority or budget. Buy Cindy’s book: http://www.leancustomerdevelopment.com/ Follow Cindy on Twitter: https://twitter.com/cindyalvarez Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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18. Dave Gray and Lou Rosenfeld discuss the power of liminal thinking

Dave Gray and Lou Rosenfeld discuss the power of liminal thinking

When you sit in the middle of an organization, it's easy to believe you can't change things. Dave and Lou talk about how we can tap our powers of liminal thinking to shed light on why people act the way they do and create safe spaces that foster better collaboration. Buy Dave’s Liminal Thinking book: http://twowavesbooks.com/book/liminal-thinking/ Follow Dave on Twitter: https://twitter.com/davegray Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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19. Integrity and Design: An Interview with Lou Rosenfeld

Integrity and Design: An Interview with Lou Rosenfeld

In this episode, Tricia Wang, the founder of Constellate Data, turns the tables on our host Lou Rosenfeld. Lou tells Tricia his own war story of a failed client project with Borders Books. They discuss the dangers of silence, the value of speaking up, and when walking away from an impossible situation can be the best thing you can do for your career. Follow Tricia Wang on Twitter: https://twitter.com/triciawang Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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