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1. The Impact of UI: Predicting the Next Big Thing with Google’s Luke Wroblewski

The Impact of UI: Predicting the Next Big Thing with Google’s Luke Wroblewski

Luke Wroblewski, Product Director at Google (and author of Rosenfeld Media book Web Form Design), discusses his perspective on how better user interface design can make a huge impact. With a degree in graphic design and experience teaching at the Graduate School of Library and Information Studies, he brings a range of experiences and perspectives to the problem of how a design craftsperson can become more strategic and have a bigger impact. Finally, he shares what’s on the horizon - the next “web form design” to be solved. More about Luke: www.lukew.com

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2. User Experience in Finance: A Chat with Steve Turbek

User Experience in Finance:  A Chat with Steve Turbek

Designing apps that empower people to manage their own investments is a high stakes challenge. Steve Turbek, Head of User Experience Design at Fidelity Investments, shares how his team walks the tightrope between making easy to use products on the front end and processing complex transactions on the backend. And why having no finance background is a surprising asset for any UX designer. Follow Steve Turbek on Twitter: https://twitter.com/steveturbek Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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3. How To Get Usability Testing Right: a Chat with Steve Krug

How To Get Usability Testing Right:  a Chat with Steve Krug

Every company wants to make useful products that people want–but few really do. In today’s episode, Steve Krug, author of Rocket Surgery Made Easy, chats with guest host Laura Klein. Steve shares tips for setting up a successful usability test–and what two questions you should never ask during the test. Ever. Sign up for the User Research for Everyone Conference: http://userresearchforeveryone.com Follow Steve on Twitter: https://twitter.com/skrug Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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4. The Real Point of Research: a Chat with Erika Hall, author of Just Enough Research

The Real Point of Research:  a Chat with Erika Hall, author of Just Enough Research

Erika Hall wants us to get one thing straight: getting research right isn’t about the method you choose. It’s about gathering research to make the right design decisions for your business. Hear Erika’s ideas for how to bake research into the product design process. And why every organization needs a “team philosopher.” Buy Erika’s book: https://www.amazon.com/Just-Enough-Research-Erika-Hall/dp/1937557103 Follow Erika on Twitter: https://twitter.com/mulegirl Follow Rosenfeld Media on Twitter: https://twitter.com/rosenfeldmedia

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5. Recruiting for User Research: a Chat with Nate Bolt

Recruiting for User Research: a Chat with Nate Bolt

Nate Bolt knows more about recruiting for user research than the average human. He created the first moderated remote testing software, founded Ethnio, and authored the book Remote Research. In this podcast, Nate sits down with Lou to share ideas for how to get started, and what to look for in an ideal research participant. Buy Nate’s book: http://rfld.me/scboltbk Follow Nate on Twitter: https://twitter.com/boltron Follow Rosenfeld Media on Twitter: https://twitter.com/rosenfeldmedia

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6. DesignOps as Service: Talking Adaptive Mapping with Michael Polivka

DesignOps as Service: Talking Adaptive Mapping with Michael Polivka

To most designers, DesignOps sounds like a necessary evil. But not to Michael Polivka, Chief of Staff for Experience Design at Autodesk. Michael talks with Lou about how DesignOps actually serves product teams. And how adaptive modeling and radical prioritization from the top down can make design scalable in an enterprise environment. Learn more about DesignOps at the inaugural DesignOps Summit this November 6-8, 2017 in NYC: http://rfld.me/2tJZRbC Follow Michael Pollvka on Twitter:https://twitter.com/michaelpolivka Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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7. Fourth Order of Design and the Enterprise: A Talk with Richard Buchanan

Fourth Order of Design and the Enterprise: A Talk with Richard Buchanan

Enterprises present complex challenges for designers and, really, everyone in a large org. Lou talks with Dick Buchanan about his pioneering work around the “fourth order of design,” and how design and systems thinking are related. Learn why Richard believes enterprises are the ultimate design challenge. Join Dick at Enterprise UX 2018: http://enterpriseux.net/ Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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8. From Design Thinking to Design Doing: A Chat with IBM's Doug Powell

From Design Thinking to Design Doing: A Chat with IBM's Doug Powell

How do you build an enterprise design organization from the top down, and turn design thinking into design doing? Lou chats with Doug Powell, Design Principal and Program Director of Education & Activation at IBM, about the challenges of bringing design ideas to life within a global organization. He also gives a sneak peek of his upcoming keynote talk at the 2018 Design Ops Summit. Follow Doug Powell on Twitter: https://twitter.com/douglaspowell1 Joins us at the 2018 DesignOps Summit: https://designopssummit.com

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9. Facilitation for Designers: A Talk with Dan Brown

Facilitation for Designers: A Talk with Dan Brown

Pressure keeps mounting for designers to be more than just designers. What can you do if you find yourself serving as the intermediary between different departments? Dan Brown talks with Lou about his workshop Facilitation for Designers and shares the habits, behaviors, and techniques you can bring into your own practice. Sign-up for Dan’s workshop, Facilitation for Designers, at Enterprise UX 2018: https://rosenfeldmedia.com/eux2018/sessions/facilitation-for-designers/ Follow Dan Brown on Twitter: https://twitter.com/brownorama

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10. Productive Discontent: a Conversation with Amy Thibodeau

Productive Discontent: a Conversation with Amy Thibodeau

Our opening keynoter at DesignOps 2019, Amy Thibodeau is a UX director at Shopify, where she’s responsible for UX Operations. In four years there, her role has changed dramatically, broadening from an initial focus on supporting content strategy. Hear her story, and get a taste of what’s in store for Amy’s keynote “Process and Ambiguity” at this year’s DesignOps Summit in New York City, October 23-25. Follow Amy on Twitter: www.twitter.com/amythibodeau More about Amy: https://rosenfeldmedia.com/designopssummit2019/speakers/amy-thibodeau/ Amy’s shoutout - Lara Hogan, author of Resilient Management https://larahogan.me/

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11. The Ontology of AI: A Chat with Uber’s Carol Smith

The Ontology of AI: A Chat with Uber’s Carol Smith

How do you build an ontology? Lou talks with Carol Smith, Senior UX Researcher at Uber’s Advanced Technology Group, about the challenges of developing an artificial intelligence ontology, and how information architects can and must play a role in technologies that use artificial intelligence. Follow Carol Smith on Twitter: https://twitter.com/carologic Reading recommendations: https://rosenfeldmedia.com/books/designing-agentive-technology/

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12. Pursuing a natural order for the digital space: Lou + Dan Klyn talk IA, Wurman, and mysticism

Pursuing a natural order for the digital space: Lou + Dan Klyn talk IA, Wurman, and mysticism

Lou and fellow Michigander/Information Architect Dan Klyn talk about carrying ideas and practices from their originators to a broader community of practice. Wurman, Alexander, and the elusive dream of an ordered, life-affirming digital information landscape.

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13. Getting to Done: a Chat with Cindy Alvarez, author of Lean Customer Development

Getting to Done:  a Chat with Cindy Alvarez, author of Lean Customer Development

Cindy Alvarez knows how to go toe to toe with leaders who resist user research and still get it done. The author of Lean Customer Development shares tips from her experience for conducting research–even when you don't have formal authority or budget. Buy Cindy’s book: http://www.leancustomerdevelopment.com/ Follow Cindy on Twitter: https://twitter.com/cindyalvarez Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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14. UX and Digital Data: A Talk with Phil Kemelor

UX and Digital Data: A Talk with Phil Kemelor

It’s one thing to have the data and research, and it’s another to put it together in a way that teaches you something as an organization. Lou sits down with Phil Kemelor, VP of Client Services of MaasMedia, to discuss how digital data can complement the qualitative methods of UX best practices, in organizations of all sizes. Follow Phil Kemelor on Twitter: https://twitter.com/philkemelor Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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15. Scaling Design Systems: A Talk with Nathan Curtis

Scaling Design Systems: A Talk with Nathan Curtis

As an organization and its products expand, so do the complexities of making sure that that there’s a consistent user experience. How do you accomplish that across multiple teams and locations? Lou talks with Nathan Curtis of EightShapes about his workshop at Enterprise UX 2018, Scalable Design Systems, and how having a design framework bridges the gap between teams and creates a cohesive customer experience. Follow Nathan Curtis on Twitter: https://twitter.com/nathanacurtis

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16. Beyond Usability Testing: a Chat with Leah Buley

Beyond Usability Testing: a Chat with Leah Buley

Usability testing helps you find bugs in your product. But it can’t tell you if customers love your product. In this episode, UX Team Of One author Leah Buley talks about the insights under your nose that you probably aren’t using. And offers a realistic approach to rapid research and product development. Register for User Research for Everyone Conference: userresearchforeveryone.com Follow Leah on Twitter: https://twitter.com/leahbuley Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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17. Using UX Mapping to Change Lives: A Talk with Jim Kalbach

Using UX Mapping to Change Lives: A Talk with Jim Kalbach

Can UX mapping transform someone’s life? Jim Kalbach, Head of Customer Success at Mural and author of “Mapping Experiences,” pondered this question when a global counter-terrorism organization approached him to facilitate a workshop in Abu Dhabi. The users were former violent extremists turned activists against terrorism. Jim chats with Lou about how this mapping experiences translates to social impact. Read Jim’s work on his blog: https://experiencinginformation.com/ Follow Jim Kalbach on Twitter: https://twitter.com/JimKalbach Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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18. Design Debt: A Chat with DesignMap’s Audrey Crane

Design Debt: A Chat with DesignMap’s Audrey Crane

Engineers are very familiar with the term technical debt—but what about design debt? Lou talks with Audrey Crane, Partner at DesignMap, about why, if you’re always learning, design debt is a good and necessary thing. Follow Audrey Crane on Twitter: https://twitter.com/audcrane Joins us at the 2018 DesignOps Summit: https://rosenfeldmedia.com/designopssummit2018

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19. 17,000 UXers: a Chat with Salesforce's Craig Villamor

17,000 UXers: a Chat with Salesforce's Craig Villamor

Craig Villamor tells Lou about the unique challenges of making UX a priority in a rapidly growing company.

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